Most helpful review

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Verified Reviewer
New Reviewer

I didn’t get nothing back from my return for my taxes

Turbotax - I didn’t get nothing back from my return for my taxes
Turbotax - I didn’t get nothing back from my return for my taxes
Turbotax - I didn’t get nothing back from my return for my taxes
Turbotax - I didn’t get nothing back from my return for my taxes
Turbotax - I didn’t get nothing back from my return for my taxes
Turbotax - I didn’t get nothing back from my return for my taxes
I did my taxes April 3 Im writing down wheres my refund and its telling me is not they cant find it I mailed it in by April 15 I still dont see nothing so I need help to find out where my returns are from my taxes
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ID
#3585068 Review #3585068 is a subjective opinion of poster.
Location
Ludlow, Massachusetts

Need to access a return filed online

I filed a 2020 tax return with turbo tax over a year ago and i was instructed to mail it in and was given an approximate amount on my return. I mailed in my return and never received my money. I believe i used the turbo tax app and yet still haven't been able to find it. I used a different email then that i no longer have access to, as well as a different address and phone number. I would like to update my information of course so as to file for 2021 and 2022 but yet i would still like to figure out what happened to my return and how i would go about getting my money.
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ID
#3705565 Review #3705565 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

Can't log in

Can't log in to see my 2021 return Tried contact to rep for a dollar. No help. I just want to view my 2021 ****.
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ID
#3704429 Review #3704429 is a subjective opinion of poster.
Location
Jonesboro, Georgia
Product
Turbotax Tax Software
Cons
  • Never resolving the issue
  • Same as above
  • Cannot spek with a representative
Preferred solution
Let the company propose a solution

To get tax information.

We haven't received our refunds as of yet. We had to make some corrections. We did but we still haven't received any response yet.
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ID
#3703117 Review #3703117 is a subjective opinion of poster.
Location
Florence, South Carolina

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Verified Reviewer
New Reviewer

Changing banking

Change banking information on where to send my refund...I've already paid and filed just wanted to send refund to my credit union checking account
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ID
#3700296 Review #3700296 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

To discuss a serious flaw in the way the program calculate RRSP contributions

I was required to input my 2021 contribution limit, I did. 2) I entered the actual contribution for 2021 tax year. 3) In the RRSP summary the program assumed the following: 4) Unused RRSP contributions - which is the contribution limit, creating an overblown contribution. 5) The actual contribution is now considered an overcontribution carried forward to future years and much more seriously a huge refund which is a serious flaw and will definitely trigger a CRA audit.
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ID
#3700062 Review #3700062 is a subjective opinion of poster.
Location
Maple, Ontario
Preferred solution
I am looking to resolve a technical flaw in your program and not a refund.
New Reviewer

Refund issue

Never received my refund greendot bank was suppose to send it back to the IRS but the IRS has never received it
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ID
#3699969 Review #3699969 is a subjective opinion of poster.
Loss
$2071
Preferred solution
Full refund

Charge

I still havent received my taxes yet It got stressful but Im over it I would also be very mad if you guys try to charge me with out even getting paid my self I dt see the point of me being charged over no money.
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ID
#3697437 Review #3697437 is a subjective opinion of poster.
Location
Mansfield, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can I delay my payment coming up as I had unsuspected payment come out of pay

I can call and make payment in 3 weeks I had something come up and cannot pay if you can call me at 315-338-****
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ID
#3695842 Review #3695842 is a subjective opinion of poster.
Location
Camden, New York
Preferred solution
Please delay my payment as it will not be in my account for 3 weeks

I want A refund for the money you charged me to do my 2021 taxes and 2021 amended taxes

I called I couldnt get to a representative got a prerecorded message n got no where turbo tax know what they did n ow I am unable to get ahold of anyone they suck dont use turbo tax they are fraudulent and only rip people off

User's recommendation: I wouldn’t recommend Turbo tax if they were the last company standing in the world thieves rip offs liars and frauds.

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ID
#3694165 Review #3694165 is a subjective opinion of poster.
Location
Silver City, New Mexico

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Over charged on price

Turbotax - Over charged on price
Turbotax - Over charged on price
My credit card was overcharge for my $39 tax return. I was charged $160.00! Not fair of them. I did just a plane return like I had with them many times before.

User's recommendation: Don’t use them for taxes.

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ID
#3693435 Review #3693435 is a subjective opinion of poster.
Pros
  • I have used turbotax for years
Cons
  • Cant get ahold of a real person
  • Deceptive practices
Loss
$160
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Speak to a representative

I don't understand where is my refund I've been waiting I need it and I can never get a hold to anyone this is sad y'all the one filed my taxes and i
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ID
#3693401 Review #3693401 is a subjective opinion of poster.
Location
Magnolia, Arkansas
Loss
$11400
Preferred solution
Full refund

I have not received my money yet I don't know where it's going going to but if you can write paper check and mail it to 835 Williams st griffin ga 30223 I would appreciate it

Somebody else got my taxes going to there account direct deposit I don't know how it happened I guess when I was incarcerated this year so I need y'all to look in to that for me my number 678933**** get in touch with me when y'all investigate
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ID
#3693272 Review #3693272 is a subjective opinion of poster.
Location
Flovilla, Georgia
New Reviewer

Ammend

I didnt mean to click on ammend but I have an issue with the delay of my income tax refund due to the direct deposit linked to my banks old routing number its changed now. Help please.
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ID
#3692333 Review #3692333 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
My issue resolved with the delay

It would be great if I could talk to a human.

I still have not received my refund from federal and I filed in February!! Would be great to discuss this with a human!!
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ID
#3689802 Review #3689802 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Still no help getting my refund

Ive done my taxes with turbo tax about 5 years I used a different account this year and Ive had nothing but problems irs sent my refund april 6 and yet have received it turbo tax hasnt helped me whats so ever with finding out what going on Ive had to do all the foot work and searching called irs turbo tax there bank and been hung up on to many times to count
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ID
#3682689 Review #3682689 is a subjective opinion of poster.
Location
San Diego, California
Preferred solution
Full refund

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