TurboTax Phone Numbers and Emails

Toll-Free Number:

  • (888) 777-3066
Send Message

Customer Service:

  • (800) 446-8848


  • (650) 944-6000
    Intuit Inc.

Investors/ Franchasing:

  • (800) 937-5449
    Transfer Agent (Shareholder Relations)

TurboTax Emails:

Customer Service
App Support, Security
Investors/ Franchising
Jobs/ Career
Privacy Inquiries
Press Inquiries
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More phone numbers and emails Less phone numbers and emails

How to contact TurboTax customer service?

Most Popular Number:

(888) 777-3066
Total calls: 27 832 Issues resolved: 795 Last call: Dec 1, 2023

What is the TurboTax Customer Service Number?

If you need to contact TurboTax customer service by phone, you should call 1-800-446-8848. This telephone number is stated on the TurboTax support page. By calling it, you will get live expert assistance.

The TurboTax support page also provides links to help articles, video tutorials, community discussions, and other valuable resources and tools. Before using the TurboTax customer service number, you may try to search for the answer on their support page.

How Do I Contact TurboTax via Social Media?

In addition to a TurboTax phone number, the company provides other ways to interact with its customer support representatives. You can access them from the TurboTax сontacts page. Visit it to follow links to TurboTax accounts on social media including Facebook, Twitter, Instagram, YouTube, and Tumblr.

To get in touch with TurboTax customer support representatives via social media you should send a private message to the company or comment on a post. Turbotax also provides a community forum where you can get advice from both the company tax experts and community members. You should browse through the previous discussions to check if your issue has already been reviewed.

How Do I Contact TurboTax about Stimulus Check?

If you need to find out whether you qualify for a stimulus check, visit the Turbotax website, go to the Tax tools and tips section, and choose the Stimulus check option. There is no need to look for the TurboTax email address or phone number to get live support since the page provides full details.

You will find the stimulus check calculator. Use it to see how much you can expect. In addition, you may check here your payment status and the appropriate deadlines. There are many helpful answers concerning stimulus eligibility and payments on the TurboTax support page.

Contact Information

TurboTax Website:

TurboTax Help Center:

Corporate Office Address:

Intuit Inc.
2700 Coast Ave.
Mountain View, California 94043
United States

Other Info (opening hours):

Mailing Address:

Privacy Team

2800 E. Commerce Center Pl.

Tucson, AZ 85706

More contact details

TurboTax Customer Service Reviews

1.8 / 5
Calvin Y Qaz
Turbotax will not activate

After multiple times trying to sign-in and getting rejected multiple times and having to wait 14 minutes multiple times, I got TurboTax phone number from google and called. I talked to Kindra first and then James after being disconnected from Kindra.

James understood my problem and stayed on the phone until I was able to activate my TurboTax program.

James was very good in explaining. GREAT JOB JAMES.

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My 2019 license code

Can't get my 2019 code. This program became very cumbersome.

Well your suggestion to go to download didn't Wark. Besides you charged me for 2 2021 ,

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Kenneth M Wyf
Need to change my card information
stars-rating stars-rating stars-rating stars-rating stars-rating

Worst customer service ever. I still havent corrected the problem.

Paid for the service months ago and now receiving messages about payment again. The card I paid on is not active and your rep couldnt understand what to do.

I could get in the White House easier than actually talking to a live rep that can actually speak English. Ill be getting on Twitter to share this horrible service to the Globe.

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Darlene C Cok
Turbotax over charged me over a year ago and still has not paid me.
stars-rating stars-rating stars-rating stars-rating stars-rating

They agree they owe me but yet have not paid me. I have talked to numerous SUPERVISIORS and this company cannot resolve an issue where they were in the wrong.

The customer service reps are always nice, professional and do their best to help resolve it; but their hands are tied. This company is a poster child for micro management. I am tired of their automated service line it will hang up on me. Everytime Icall Iam on the phone for the next 2 to 3 hours LITERALLY!!!

Someone needs to reformat this company. They would save a lot of MONEY and TIME in their company and ths consumers time and money as well.

With happier consumers. This is a joke.

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How Good is TurboTax's Customer Service?

Jezabel Ndt
Jezabel Ndt
Feels Satisfied | Nov 30, 2023

My representative Ken was professional and courteous. He directed me to my account to obtain copies of my returns. I am not able to obtain copies on the website. I emailed my rep, Ken and have not received a reply.

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Jaylynne Rob
Jaylynne Rob
Feels Neutral | Nov 29, 2023

Mike was extremely knowledgeable and friendly. He helped me resolve my issue and even sent me an email with the information I needed to request a refund.
Mike did a great job and made something that I dreaded dealing with a pleasant experience.

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Nisreen Fin
Nisreen Fin
Feels Satisfied | Nov 29, 2023

Mike was extremely helpful and patient. He was determined to solve my problem and was diligent in finding a solution for a person who is not technically proficient. He never lost patience with me while I attempted follow his instructions. I was successful in installing the program.

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Earleen Rjt
Earleen Rjt
Feels Disappointed | Nov 28, 2023

no one to talk to

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Vickye Lir
Vickye Lir
Feels Disappointed | Nov 27, 2023

No good

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Brynn Zjv
Brynn Zjv
Feels Satisfied | Nov 23, 2023


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Summary of TurboTax Customer Service Calls

06:18 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TurboTax?

Request for Information Question:

  • “I have a license code and for 2022 tax and need help apply the code and knowing were to apply it.”
  • “To find out about an advance on my taxes”
  • “Need help with an old account”

Return/ Replace Question:

  • “Tax returns 2023”
  • “Can't get 2021info into 2022 return”
  • “Missing tax return”

Refund Question:

  • “Refund help”
  • “Where's my refund”
  • “Refund not processed”

Account Question:

  • “Recovery account”
  • “Can't login to my accont.”
  • “Login in phone number update”

Shipping and Delivery Question:

  • “Never received my refund 2022”
  • “Didn't receive my refund”
  • “Didn't get my refund”

Payments and Charges Question:

  • “Charged account”
  • “You haven't released my payment to my account I got my state, but not my federal”
  • “Billing”

Employment Question:

  • “Need to find past w2”
  • “W2”
  • “I need my old w2 return from 2012 to 2015”

Product/ Service Question:

  • “Want to know when they are doing holiday loans”
  • “Need a loan on my taxes”
  • “I cant access my 2021 return and need it for my FAFSA”

Cards Question:

  • “Card not working”
  • “Update credit card”
  • “To update my credit card info”

Staff Question:

  • “Customer service.”
  • “Trying to get service”
  • “Poor service”

Activation/ Cancellation Question:

  • “Activation”
  • “Turbotax will not activate”
  • “Deactivate my account”

Website/ Application Question:

  • “Website issue”
  • “Turbo tax application issues”
  • “Trouble with site”

Other Question:

  • “Recover my 2019 tax that I filled on 2020 so if you”
  • “Need to update my phone number”
  • “Copy of tax forms 22”


Related Companies

Intuit, QuickBooks Intuit, Turbo Debit Card Intuit, Innovative Merchant Solutions, Mint Intuit


TurboTax is a tax software that calculates gains and helps one deduct investment losses, finds tax-saving rental property deductions, guides through reporting sales from employee stock purchase plans. TurboTax CD/Download includes tax preparation and printing of unlimited federal tax returns and free federal e-file of up to 5 federal tax returns. TurboTax makes protecting personal and financial information. One can choose a TurboTax CD, a TurboTax download, TurboTax Online, or free tax filing with TurboTax Online Free Edition. TurboTax uses the encryption technology used by banks. The customer service is available at (877) 829-9695 and fax (888) 901-9695 or via email using the web site of the company.

TurboTax reviews and complaints

TurboTax is ranked 17 out of 194 in Taxes category

Area Served

USA, Canada

Payment Methods

American ExpressVISAMasterCard

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