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This month the number of TurboTax customer service requests is much higher than usual.

Contact TurboTax Customer Service

How to Reach a Person at TurboTax

Verified Contact Information

Toll-Free Number:

  • 1-888-777-3066
Call customer service
Send Message

Customer Service:

  • 1-800-446-8848

Headquarters:

  • 1-650-944-6000
    Intuit Inc.

Investors/ Franchising:

  • 1-800-937-5449
    Transfer Agent (Shareholder Relations)

TurboTax Emails:

Accessibility
Customer Service
App Support, Security
Investors/ Franchising
Jobs/ Career
Legal
Privacy Inquiries
Media
Press Inquiries

TurboTax Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular TurboTax Phone Number
1 (888) 777-3066
Average Hold Time
00:05:49
Average Calls duration
7 minutes
Most Popular TurboTax Email Address
ttappfeedback@intuit.com
TurboTax Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to contact TurboTax customer service?

Most Popular Number:

(888) 777-3066
Total calls: 39 158 Issues resolved: 1 021 Last call: Apr 9, 2026

If you need to contact TurboTax customer service by phone, you should call 1-800-446-8848. This telephone number is stated on the TurboTax support page. By calling it, you will get live expert assistance.

The TurboTax support page also provides links to help articles, video tutorials, community discussions, and other valuable resources and tools. Before using the TurboTax customer service number, you may try to search for the answer on their support page.

In addition to a TurboTax phone number, the company provides other ways to interact with its customer support representatives. You can access them from the TurboTax сontacts page. Visit it to follow links to TurboTax accounts on social media including Facebook, Twitter, Instagram, YouTube, and Tumblr.

To get in touch with TurboTax customer support representatives via social media you should send a private message to the company or comment on a post. Turbotax also provides a community forum where you can get advice from both the company tax experts and community members. You should browse through the previous discussions to check if your issue has already been reviewed.

If you need to find out whether you qualify for a stimulus check, visit the Turbotax website, go to the Tax tools and tips section, and choose the Stimulus check option. There is no need to look for the TurboTax email address or phone number to get live support since the page provides full details.

You will find the stimulus check calculator. Use it to see how much you can expect. In addition, you may check here your payment status and the appropriate deadlines. There are many helpful answers concerning stimulus eligibility and payments on the TurboTax support page.

PissedConsumer Club

Contact Information

TurboTax Website:

TurboTax Help Center:

Corporate Office Address:

Intuit Inc.
2700 Coast Ave.
Mountain View, California 94043
United States

Other Info (opening hours):

Mailing Address:

Privacy Team

2800 E. Commerce Center Pl.

Tucson, AZ 85706

More contact details

Summary of TurboTax Customer Service Calls

62.7K TOTAL
CALLS
06:15 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TurboTax?

Request for Information Question:

  • “Looking for my 2025 tax return”
  • “Check on refund status”
  • “Poor assistants/no help”

Return/ Replace Question:

  • “Obtain copy of 2024 return509”
  • “I cannot find my return to e-file it”
  • “Amend a return”

Account Question:

  • “Can’t log ing”
  • “I can't I can't log in”
  • “Won't let me into my account”

Refund Question:

  • “Refund of $49 for efile i was unable to file”
  • “Issues with refund”
  • “Refund”

Payments and Charges Question:

  • “Charged twice for same service”
  • “Paid over $300 for TurboTax to file my taxes they didn’t submit my info to the state of Illinois now i have to i want a refund agent hung up on me now refuse to talk to me”
  • “Charged wrong”

Shipping and Delivery Question:

  • “I haven't received my refund and it's been 6 days since it was sent to my Bank”
  • “Haven't received my tax refund”
  • “Haven't received my refund 2024”

Product/ Service Question:

  • “Turbo tax has errors with nys”
  • “Complaint”
  • “Looks like an error on my return”

Employment Question:

  • “Assist with 1099-b”
  • “I accidentally online only submitted one W-2 and there's two W-2s that still need to be submitted”
  • “Don’t have a W-2 for last year what can I do?”

Website/ Application Question:

  • “Downloading 2025 turbo tax”
  • “Can’t install.”
  • “Trouble download and install”

Cards Question:

  • “My new card”
  • “Get money card”
  • “Every time I put my PIN number in It clears then a few minutes later come back rejected”

Staff Question:

  • “Poor service from all person I spoke with for assistance that was to be included in me fee”
  • “Can’t enter services”
  • “Not happy with service at all.”

Activation/ Cancellation Question:

  • “Can’t find 16 digit activation code”
  • “Can’t activate premier 2024”
  • “I cancel my order and pay and still havent received my money back its been almost 2 weeks”

Other Question:

  • “Need to if I have taxes to pay”
  • “Obtain documents”
  • “Rejected taxes”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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