Turbotax Phone Numbers and Emails

Toll-Free Number:

  • (888) 777-3066

Customer Service:

  • (800) 315-1481

Accesibility:

  • (800) 446-8848

Headquarters:

  • (858) 215-8000
    Intuit Inc.

Investors/ Franchasing:

  • (800) 937-5449
    Shareholder Relations

Turbotax Emails:

Accessibility
Investors/ Franchising
Jobs/ Career
Media
More phone numbers and emails Less phone numbers and emails

Turbotax Contact Information

Turbotax Website:

Turbotax Help Center:

Corporate Office Address:

Intuit Inc.
7545 Torrey Santa Fe Rd
San Diego​, California 92129-5704
United States
Edit Business Info

Turbotax Rating Based on 840 Reviews

Rating details

1.8
more details
Customer service
Website
Product or Service Quality
Billing Practices

Rating stats

Rating trend

Summary of Turbotax Customer Service Calls

26.2K TOTAL
CALLS
06:07 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Turbotax Customer Service?

Request for Information Question:

  • “Security concern”
  • “Tax questions”
  • “Questions about my tax return”

Return/ Replace Question:

  • “Tax return filing”
  • “Your bank is holding my federal return”
  • “Get copy of 2021 return”

Refund Question:

  • “Miscalculation never got my refund correctly”
  • “My refund was accepted in February and still have not received my payment”
  • “Refund”

Account Question:

  • “Issues with my Credit Karma account”
  • “Tax money sent to wrong account”
  • “It said I already had an account and I don't”

Shipping and Delivery Question:

  • “Never received my refund 2019”
  • “Didn't receive refund”
  • “Did not received my 2021 tax return”

Payments and Charges Question:

  • “Billing”
  • “Tax payment”
  • “Unknown charge”

Employment Question:

  • “Trying to download 1099”
  • “W2”
  • “W-2 form for 2020”

Cards Question:

  • “Lost my card”
  • “Some one stoleu stimulus card”
  • “Card”

Product/ Service Question:

  • “Paperwork”
  • “Need you to send a copy of my taxes to my mortgage company that I'm trying to buy a house with but now you won't do it”
  • “Withdraws not takes out”

Activation/ Cancellation Question:

  • “To cancel subscription”
  • “Cancel”
  • “To cancel a payment”

Staff Question:

  • “I need customer service”
  • “Customer service.”
  • “I want my money back for services I never received”

Website/ Application Question:

  • “Your website site have issued kept rejects my State tax return e-filed”
  • “Can't complete online tax application”
  • “I completed my tax forms and the site said it was accepted, but I'm getting emails saying I need to complete my tax forms”

Other Question:

  • “Need patch to install turbo tax”
  • “Can't open 2019 that I paid for”
  • “My taxes”

About

Top Turbotax Services

Customer Care, Technical Support, Tax Return

Top Turbotax Products

Tax Software, Website, Account

Turbotax Pros and Cons

Pros: Easy to use, Software is easy to use, No pros, It was online, I used turbo tax

Cons: Being lied to and misled, Getting ripped off, Lack of customer service, No customer service, Lack of ability to contact company

Related Companies

Intuit, Quickbooks Intuit, Innovative Merchant Solutions, Turbo Debit Card Intuit, Mint Intuit

Summary

TurboTax is a tax software that calculates gains and helps one deduct investment losses, finds tax-saving rental property deductions, guides through reporting sales from employee stock purchase plans. TurboTax CD/Download includes tax preparation and printing of unlimited federal tax returns and free federal e-file of up to 5 federal tax returns. TurboTax makes protecting personal and financial information. One can choose a TurboTax CD, a TurboTax download, TurboTax Online, or free tax filing with TurboTax Online Free Edition. TurboTax uses the encryption technology used by banks. The customer service is available at (877) 829-9695 and fax (888) 901-9695 or via email using the web site of the company.

Turbotax reviews and complaints

Turbotax is ranked 27 out of 194 in Taxes category

Area Served

USA, Canada

Payment Methods

American ExpressVISAMasterCard

Edit Description

Compare Turbotax To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

HR Block
1510 reviews
1.6
Jackson Hewitt
985 reviews
1.5
Taxact
203 reviews
1.5
Write a review
Do you have something to say about Turbotax? What happened? What can we help you with?
Submit review Don't show this popup