Contact Turbotax Customer Service
Turbotax Phone Numbers and Emails
Toll-Free Number:
-
(888) 777-3066
Customer Service:
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(800) 315-1481
Accesibility:
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(800) 446-8848
Headquarters:
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(858) 215-8000Intuit Inc.
Turbotax Emails:
Turbotax Contact Information
Turbotax Website:
Turbotax Help Center:
Corporate Office Address:
Summary of Turbotax Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Turbotax Customer Service?
Request for Information Question:
- “Security concern”
- “Tax questions”
- “Questions about my tax return”
Return/ Replace Question:
- “Tax return filing”
- “Your bank is holding my federal return”
- “Get copy of 2021 return”
Refund Question:
- “Miscalculation never got my refund correctly”
- “My refund was accepted in February and still have not received my payment”
- “Refund”
Account Question:
- “Issues with my Credit Karma account”
- “Tax money sent to wrong account”
- “It said I already had an account and I don't”
Shipping and Delivery Question:
- “Never received my refund 2019”
- “Didn't receive refund”
- “Did not received my 2021 tax return”
Payments and Charges Question:
- “Billing”
- “Tax payment”
- “Unknown charge”
Employment Question:
- “Trying to download 1099”
- “W2”
- “W-2 form for 2020”
Cards Question:
- “Lost my card”
- “Some one stoleu stimulus card”
- “Card”
Product/ Service Question:
- “Paperwork”
- “Need you to send a copy of my taxes to my mortgage company that I'm trying to buy a house with but now you won't do it”
- “Withdraws not takes out”
Activation/ Cancellation Question:
- “To cancel subscription”
- “Cancel”
- “To cancel a payment”
Staff Question:
- “I need customer service”
- “Customer service.”
- “I want my money back for services I never received”
Website/ Application Question:
- “Your website site have issued kept rejects my State tax return e-filed”
- “Can't complete online tax application”
- “I completed my tax forms and the site said it was accepted, but I'm getting emails saying I need to complete my tax forms”
Other Question:
- “Need patch to install turbo tax”
- “Can't open 2019 that I paid for”
- “My taxes”
About
Customer Care, Technical Support, Tax Return
Tax Software, Website, Account
Pros: Easy to use, Software is easy to use, No pros, It was online, I used turbo tax
Cons: Being lied to and misled, Getting ripped off, Lack of customer service, No customer service, Lack of ability to contact company
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TurboTax is a tax software that calculates gains and helps one deduct investment losses, finds tax-saving rental property deductions, guides through reporting sales from employee stock purchase plans. TurboTax CD/Download includes tax preparation and printing of unlimited federal tax returns and free federal e-file of up to 5 federal tax returns. TurboTax makes protecting personal and financial information. One can choose a TurboTax CD, a TurboTax download, TurboTax Online, or free tax filing with TurboTax Online Free Edition. TurboTax uses the encryption technology used by banks. The customer service is available at (877) 829-9695 and fax (888) 901-9695 or via email using the web site of the company.
Turbotax is ranked 27 out of 194 in Taxes category
USA, Canada
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