Anonymous
map-marker Houston, Texas

Keep overdrafting my neg account for nothing

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Charging me for not doing my taxes over and over.waste of time and effort and money over and over . Why they won't even answer I don't know no service for their so called customers terrible
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Jozsef O

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Verified Reviewer
| map-marker San Francisco, California

How to pay IRS by instalment?

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I want to talk to an agent. My English is very poor. So if i hear the agent it would be easier to talk about my problem. The message machine does not go to details.
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Preferred solution: I just want to look through my refund, no state tax, no federal tax, only I owe to IRS.I am willing to pay by installment, but i don't know how.

User's recommendation: talk to an agent.

Jacqueline S Wku

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Verified Reviewer
| map-marker Saint Louis, Missouri

My soon to be ex was allowed to keep all 3 of the stimulus checks.

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Updated by user Jun 12, 2022

I hope to get some of that money back with my divorce proceedings.

Original review Jun 12, 2022
My soon to be ex was able to list me as a dependent on the last year we filed together. Therefore I didnt see a dime of the stimulus checks. There should be some kind of precautionary measures so that this doesnt happen to others. I am sure that your IT technology department can figure out some precautionary measures.
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Loss:
$3000
Pros:
  • Has a dumb automated system
  • Features
Cons:
  • Has a dumb autom
  • Rude customer service representative

Preferred solution: Apology

User's recommendation: Make sure you double check your filings before sending them to the IRS

Bobby H Mrv
map-marker Doylestown, Pennsylvania

Still haven't received my refund

Still have not received my refund iv never had this problem before I keep getting letters saying that it's in review I def will not use turbo tax again if this isn't fixed sooN I have been kicked out of my house lost my car
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Loss:
$1000

Preferred solution: Full refund

Anonymous
map-marker Pittsburgh, Pennsylvania

E mail about changes i didnt make

The customer service rep solved my issue to my satisfaction. She was very professional and smart. She was polite and helpfull.
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User's recommendation: Call in to get your issues resolved.

Anonymous
map-marker Raeford, North Carolina

Taxes

I still havent received a dime from my taxes I filed. I wanna know whats going on ? Its been months now .
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Anonymous
map-marker Erie, Pennsylvania

Tax return

I need to update my account contact number# and I couldnt even get in touch with customer service. And I need my account unlocked if someone would give me a call 814-737-****.
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User's recommendation: Use another site.

Thomas S Iac

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I haven’t received my refund and no one has answered from TurboTax to help me. I already contacted the IRS and it seems the burden is now on TurboTax to help me

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I haven’t received my refund and no one has answered from TurboTax to help me. I already...
The IRS apparently gave me my tax refund on March 2, multiple agents have told me that if I had not received my tax refund its most likely because of a middleman bank such as Green Dot (of which I do not have an account with, and can not help me) that TurboTax uses
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Loss:
$1722
Pros:
  • It was online
Cons:
  • Did not work

Preferred solution: My tax refund

User's recommendation: Do not use them

Joseph E Ugg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The status of my stimulus

You're number you just sent me to no longer exist. I'm calling for the status of my tax refund for 2020 on March 21st of 2021 with TurboTax and I still have not received my refund my stimulus payments
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Loss:
$1800
Cons:
  • Getting ripped off
  • Didnt get my taxes

Preferred solution: I want my stimulus payments one for $1200 and one for $600

User's recommendation: Do not use TurboTax

Ashley B Buu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Charlotte, North Carolina

I need a refund for paying for turbo tax and didn't file my taxes

TurboTax - I need a refund for paying for turbo tax and didn't file my taxes
TurboTax - I need a refund for paying for turbo tax and didn't file my taxes - Image 2
I have filed a claim already 3 weeks ago about getting refunded for my $93 I paid and didnt finalize my taxes!!
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Loss:
$93

Preferred solution: Full refund

Anonymous
map-marker Houston, Texas

Access an old account

I didnt get an answer at all. I need access to a old account. Still. It felt like a fake phone call .
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Robert F Fan

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Verified Reviewer
| map-marker Trumbull, Connecticut

Error

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I was supposed to get a $338 refund, but was contacted by IRS telling me there was an error. I had to pay $965. TurboTax guaranteed accuracy
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Loss:
$965

Preferred solution: Let the company propose a solution

Laquita B Nmp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to amened my taxis

TurboTax - Need to amened my taxis
Did something wrong on my taxes and I need them to be fixed cuz it's saying that I owe $26,000 when I shouldn't
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Loss:
$3450
Pros:
  • Paying to get help
Cons:
  • No money

Preferred solution: Full refund

KATHERINE H Jem

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Verified Reviewer
| map-marker Poetry, Texas

About my 2020 taxes

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I have not received my refund for 2020 IRS sent it to dot bank to pay turbotax and I have not got it back they sent it out February 6th 2022
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Loss:
$30
Pros:
  • I have used turbotax for years
Cons:
  • Lies and manipulation poor customer service

Preferred solution: Full refund

Anonymous
map-marker Tucson, Arizona

Unacceptable wait time

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I dont understand why a human can not answer the phone and transfer my call to the appropriate department. Instead you have to go through more hoops than a circus to just have to sit on hold for over an hour for nothing. My time is valuable and to waste it is unacceptable
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