TurboTax
Reviews and Complaints
Keep overdrafting my neg account for nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Francisco, CaliforniaHow to pay IRS by instalment?
Preferred solution: I just want to look through my refund, no state tax, no federal tax, only I owe to IRS.I am willing to pay by installment, but i don't know how.
User's recommendation: talk to an agent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saint Louis, MissouriMy soon to be ex was allowed to keep all 3 of the stimulus checks.
I hope to get some of that money back with my divorce proceedings.
- Has a dumb automated system
- Features
- Has a dumb autom
- Rude customer service representative
Preferred solution: Apology
User's recommendation: Make sure you double check your filings before sending them to the IRS
Still haven't received my refund
Preferred solution: Full refund
E mail about changes i didnt make
User's recommendation: Call in to get your issues resolved.
Taxes
Tax return
User's recommendation: Use another site.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI haven’t received my refund and no one has answered from TurboTax to help me. I already contacted the IRS and it seems the burden is now on TurboTax to help me
- It was online
- Did not work
Preferred solution: My tax refund
User's recommendation: Do not use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe status of my stimulus
- Getting ripped off
- Didnt get my taxes
Preferred solution: I want my stimulus payments one for $1200 and one for $600
User's recommendation: Do not use TurboTax
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Charlotte, North CarolinaI need a refund for paying for turbo tax and didn't file my taxes
Preferred solution: Full refund
Access an old account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Trumbull, ConnecticutError
Preferred solution: Let the company propose a solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to amened my taxis
- Paying to get help
- No money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Poetry, TexasAbout my 2020 taxes
- I have used turbotax for years
- Lies and manipulation poor customer service
Preferred solution: Full refund
Unacceptable wait time
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